Office Togolais Des Recettes - OTR Custom

General Conditions

Procedures and General Conditions

Payment of invoices

Payment of invoices is in cash or by certified check, unless special agreement of OTR. For customers, holders of term accounts, the payment period is mentioned on the customer’s invoice; after this period, OTR will send the defaulting customer a recovery letter for regularization with a suspension of services until the unpaid amounts is totally settled. The defaulting customer loses its status as a term account holder. A late payment penalty could be applied on the unpaid amount.